Orders are dispatched after payment has been confirmed. We will notify you by email when your order has been shipped.
If an order contains products with different availability dates, the order will normally be dispatched in a single shipment once all items are available.
Orders are usually delivered within 1–5 business days, unless otherwise stated. We deliver to countries within the European Union.
Delivery may be delayed by circumstances beyond our control, including public holidays or carrier delays. If your order has not arrived by the expected delivery date, please contact us promptly.
Products are delivered to the address provided during checkout. Please make sure that your delivery information is complete and accurate.
If an order is delayed, damaged, or partially or completely lost, please contact us within one business day at info@royaldream.eu or by phone at +370 671 90077. We will help investigate and resolve the issue.
