The Products will be delivered to the Customer after validation of the payment of the Order, whatever the method. The Customer will be informed of the shipment of the Products by email. 

In the event where the Order includes Products whose availability dates differ from the time when the Order was placed, it will be shipped when all the Products are available, in a single dispatch.

The orders are being delivered within 1-5 business days (if exclusion is not provided). The delivery of Products is carried out for all the countries of the European Union.

The Customer agrees, that the order might be late because of undefined circumstances (such as public holidays, delivery company delay, etc.). If Customer did not receive his order, the seller should be informed about the latency not later than 1 day after expected delivery date.

The products are delivered to the address indicated by the Customer when he places his Order on the Site. The Customer must check the completeness and the compliance of the information he provides to Seller. Petite

In case of delays, damage, total or partial losses of Products and/or of the Order, it is the responsibility of the Customer to contact the Seller not later than 1 business day after delivery on info@royaldream.eu or by calling +37067190077. The Seller takes all responsibility to correct the mistake and disturbance made by his or third party individuals fault.